Welcome to Bank of America - Secure Messaging

Secure Messaging Client Support is dedicated to providing our Bank of America associates, business partners, customers, and vendors with the broadest and most secure messaging solutions in the financial industry.

In the present environment, Bank of America Secure Messaging Client Support is not available by phone.

 

Please review the Secure Email Recipient Guide below for assistance with any issues you might encounter.

Language Support Documents
English Secure Email Recipient Guide
Secure Email Quick Reference Card
French Secure Email Recipient Guide
Secure Email Quick Reference Card
German Secure Email Recipient Guide
Secure Email Quick Reference Card
Italian Secure Email Recipient Guide
Secure Email Quick Reference Card
Japanese Secure Email Recipient Guide
Secure Email Quick Reference Card
Korean Secure Email Recipient Guide
Secure Email Quick Reference Card
Mandarin Chinese Secure Email Recipient Guide
Secure Email Quick Reference Card
Portuguese Secure Email Recipient Guide
Secure Email Quick Reference Card
Spanish Secure Email Recipient Guide
Secure Email Quick Reference Card

 

Bank of America / Merrill Lynch customers contact us by email at SendSecure Support for the support of Secure Messaging in English. To obtain assistance with other Bank of America services, please click here.

Support hours
Monday - Friday: 6 a.m. - 6 p.m. ET
Sunday - Thursday: 9 p.m. - 6 a.m. ET