Bank of America

 


Welcome to Bank of America - Secure Messaging  


Secure Messaging Client Support is dedicated to providing our Bank of America associates, business partners, customers, and vendors with the broadest and most secure messaging solutions in the financial industry.

In the present environment, Bank of America Secure Messaging Client Support is not available by phone.

Please contact SendSecure.Support@bankofamerica.com for assistance with your secure messaging issue.

 

Global Support Contact Information - Available in English Only

Language (Documents Only)

Support Documents

Support hours

English







6 a.m. to 6 p.m., Monday - Friday Eastern Time
9 p.m. to 6 a.m., Sunday – Thursday Eastern
Time

French

 

6 a.m. a 6 h, Lundi - Vendredi-heure
9 h a 6 a.m., Dimanche-Jeudi heure de l’est

German

 

6 Uhr zu 6 Uhr, Montag - Freitag Eastern Time
9 Uhr. zu 6 Uhr, Sonntag – Donnerstag Eastern Time

Italian

 

6 a.m. a 6 p.m., Lunedì - Venerdì Orario Orientale
9 p.m. a 6 a.m., Domenica – giovedì orario orientale

Japanese

 

月曜日- 10 a.m. - 7 p.m. JST
火曜日- 金曜日7 p.m. - 7 a.m. JST

Korean

 

월요일10 a.m. - 7 p.m. KST
화요일 - 금요일 7 p.m. - 7 a.m. KST

Mandarin Chinese

 

星期一 - 9 a.m. - 6 p.m. CST
周二至周五6 p.m. - 6 a.m. CST

Portugese

 

6 a.m. para 6 p.m., de segunda a sexta-feira
9 p.m. para 6 a.m., domingo-quinta-feira hora padrão do leste

Spanish

 

6 a.m. a 6 p.m., del lunes al viernes
9 p.m. a 6 a.m., el domingo – el jueves hora estándar del este

 

Bank of America / Merrill Lynch Customers contact us by email at SendSecure Support for the support of Secure Messaging in English. To obtain assistance with other Bank of America services, please click here.